Cigna will become the new administrator for MCS employees’ health coverage starting January 1. The most substantial change will be the move from a dual hospital choice (Baptist and Methodist hospital systems) to a single hospital system choice (Methodist Network only). However, according to Cigna, the choice of doctors and other providers will be wide: 99% of eligible doctors in the Greater Memphis area are in the Cigna provider network. MCS employees who want a provider to be added to the network can contact the Cigna Hotline and ask for a provider nomination form. The provider must go through Cigna’s approval process, but several local providers have already been added as a result of MCS employee nominations. The Cigna hotline number for current MCS employees is 1-800-564-7642. MCS retirees have their own hotline number, 1-877-507-4099. For more information, visit http://www.mcsk12.net/ and view the video “Conversation: HR Benefits Part 2.”